THiNK Playbook

Onboarding

Your journey to becoming a THiNK team member

First Day

Welcome to THiNK! Your first day is designed to help you feel welcomed and set up for success.

Morning Schedule

  • Welcome breakfast with the team - Get to know your colleagues in a relaxed setting
  • Introduction to your buddy - Meet your designated buddy who will help you get settled
  • HR onboarding session - Complete paperwork, review benefits, and understand policies
  • IT setup - Get access to all the tools and systems you need

Afternoon Activities

  • Office/workspace tour - Learn about the physical or virtual workspace
  • Meet your manager - Initial discussion about role expectations and goals
  • Team introductions - Meet your immediate team members
  • First project briefing - Overview of what you’ll be working on

First Week

Your first week focuses on getting you familiar with our culture, processes, and initial responsibilities.

Key Activities

  • Detailed meetings with your manager to discuss:

    • Your role and responsibilities
    • Performance expectations
    • 30-60-90 day goals
    • Team dynamics and workflows
  • Training sessions covering:

    • Our products and services (especially THiNKiT Smart Speaker Platform)
    • Company tools and systems
    • Industry context and market position
    • Customer personas and use cases
  • Shadow sessions with:

    • Team members in your department
    • Cross-functional colleagues
    • Customer-facing team members
  • Start working on your first project with:

    • Clear deliverables and timelines
    • Regular check-ins with your buddy
    • Support from team members

First 30 Days

Your first month is about building confidence and establishing productive working relationships.

Goals

  • Complete initial training modules
  • Deliver your first project milestone
  • Establish regular communication rhythms
  • Begin contributing to team discussions

Check-ins

  • Weekly 1:1s with your manager
  • Bi-weekly buddy sessions for informal support
  • End-of-month review to assess progress and adjust goals

First 90 Days

By the end of your first quarter, you should be a fully integrated and productive team member.

Milestones

  • Full project ownership - Taking responsibility for complete project deliverables
  • Cross-team collaboration - Successfully working with other departments
  • Process improvement suggestions - Identifying opportunities to enhance our workflows
  • Cultural integration - Fully participating in team rituals and company culture

Support Systems

  • Regular check-ins with your manager to track progress and address challenges
  • Opportunities to learn and grow through:
    • Additional training and skill development
    • Stretch assignments and new responsibilities
    • Conference attendance or external learning opportunities
    • Mentorship relationships

Success Metrics

  • Performance against initial goals
  • Quality of work output
  • Team integration and collaboration
  • Feedback from colleagues and customers
  • Personal satisfaction and engagement

Onboarding Resources

Documentation

  • Employee handbook
  • Product documentation
  • Process guides and SOPs
  • Tool-specific training materials

People

  • Your manager - Primary support for role-specific questions
  • Your buddy - Informal support and cultural guidance
  • HR representative - Policy and benefit questions
  • IT support - Technical setup and troubleshooting

Tools and Access

  • Company communication platforms
  • Project management systems
  • Development tools and environments
  • Customer relationship management systems

Feedback and Continuous Improvement

We continuously improve our onboarding process based on new employee feedback.

How to Provide Feedback

  • Regular check-ins with your manager and buddy
  • Anonymous feedback forms at 30, 60, and 90 days
  • Onboarding retrospective at the end of your 90-day period
  • Open door policy for suggestions at any time

Your input helps us create an even better experience for future team members!

Documentation