THiNK Playbook

Company Culture

How we work and collaborate at THiNK

Communication

Our Communication Principles

  • Open and Honest: We value transparent communication at all levels
  • Respectful: All interactions should be professional and considerate
  • Timely: We respond promptly to messages and requests
  • Clear: We communicate clearly and avoid ambiguity

Communication Tools

  • [Communication Tool, e.g., Slack, Microsoft Teams]: Day-to-day communication
  • Email: Formal communications and external correspondence
  • Video Calls: Meetings, stand-ups, and face-to-face discussions
  • Project Management Tools: Progress updates and task coordination

Meeting Culture

  • All-hands meetings: Regular company-wide updates to keep everyone informed
  • Stand-ups: Daily team check-ins for project coordination
  • Retrospectives: Regular reflection on processes and improvements
  • 1:1s: Personal development and feedback sessions

Collaboration

Collaboration Principles

  • Cross-departmental: We encourage collaboration across all departments
  • Inclusive: Everyone’s voice matters and contributions are valued
  • Knowledge Sharing: We openly share information and expertise
  • Collective Success: We celebrate wins together and support each other through challenges

Collaboration Tools

  • [Project Management Tool, e.g., Asana, Trello]: Manage projects and track progress
  • Shared Documents: Collaborative editing and information sharing
  • Code Repositories: Version control and collaborative development
  • Design Tools: Collaborative design and prototyping

Best Practices

  • We believe that the best ideas come from working together
  • We default to transparency unless there’s a specific reason not to
  • We document our decisions and processes for future reference
  • We actively seek input from different perspectives

Work Environment

Flexibility

  • Remote-first: We support flexible work arrangements
  • Trust-based: We trust our employees to get their work done effectively
  • Results-oriented: We focus on outcomes rather than hours worked
  • Work-life balance: We respect personal time and encourage healthy boundaries

Office Culture

  • Inclusive: We are committed to creating a positive and supportive work environment
  • Learning-focused: We encourage continuous learning and skill development
  • Innovation-driven: We experiment with new ideas and approaches
  • Community-minded: We extend our collaborative spirit to the broader tech community

Professional Development

  • Learning Budget: Annual allocation for courses, conferences, and training
  • Conference Attendance: Opportunities to attend industry events
  • Internal Training: Regular workshops and knowledge sharing sessions
  • Mentorship: Both formal and informal mentoring relationships

Team Rituals

Regular Events

  • Monthly Team Lunches: Informal team bonding time
  • Quarterly Offsites: Strategic planning and team building
  • Annual Company Retreat: Company-wide celebration and planning
  • Celebration Events: Recognizing achievements and milestones

Recognition

  • Peer Recognition: Systems for team members to recognize each other
  • Achievement Celebrations: Acknowledging individual and team successes
  • Learning Celebrations: Recognizing growth and skill development
  • Community Impact: Highlighting contributions to the broader tech community

Documentation